Saks Fifth Avenue Beauty Specialist-Kiehls

Hudson's Bay Company

The Hudson's Bay Company is truly one-of-a-kind. No other company in the world can boast the longevity of success, legacy of innovation or significance in history.

Role Mandate

Under direction from the Cosmetics Selling Manger, the Beauty Specialist is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue’s clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success

Responsibilities

  • Model all Saks Fifth Avenue Principles ( Greet, Relate, Exceed, Attend and Thank)
  • Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
  • Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
  • Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
  • Utilize Saks Fifth Avenue’s online clienteling resource tool to record and maintain client information and preferences to drive your business.
  • Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
  • Maintain counter standards by ensuring a clean, tidy and welcoming selling area.